Support

Questions, problems or ideas? Email support@pilotcompass.app. Please include your iPhone model and iOS version if something isn’t working.

Common questions

Does the app work offline?

Yes. Flights are saved on your iPhone first and backed up to your account when you’re online. Insights and airport briefings need a connection; your last Insights stay available offline.

Who can see my private notes?

Only you. Notes are never included in data exports. If you allow Flight Analysis, short excerpts (up to 200 characters) of the notes from your last 10 flights help write your Insights; see the Privacy Policy.

Which flights do Insights use?

All the flights in the period you choose (your last 10, 20 or 50 flights, or all of them). Every score, condition and event from those flights goes into the statistics.

How do I turn off Flight Analysis?

Settings → Insights → Flight Analysis. Insights and airport briefings stop, and nothing more is shared.

Why don’t I see Insights yet?

Insights unlock after five logged flights. Patterns appear as you log more: a pattern is only shown when it holds up statistically, so early on some sections may say “No clear pattern yet”.

What are sample flights?

A set of example flights you can load from Settings to explore the app. They stay on your iPhone and can be removed at any time.

How do I delete my account?

Settings → Account → Delete Account. Your account and all your data are deleted permanently.

How do I get a copy of my data?

Email us from the address you use in the app and we’ll send you an export.